Most technical issues can be resolved in accordance with the troubleshooting advice available on our Frequently Asked Questions (FAQ) page. Please refer to this page before contacting the Olasonic Customer Service Center.
Warranty inquiries, such as requests for repair or replacement of a defective product, may be directed to any authorized Olasonic dealer as well as the Olasonic Customer Service Center listed below.
For expedited service, please have your product, warranty card, a personal computer and something to write with handy when you call.
Inquiries by email:
* The Olasonic Customer Service Center may collect personal information including, but not limited to the following items: full name, address of domicile and/or workplace, name of employer, telephone number, fax number, mobile phone number, email address, product model and serial number, place of purchase, etc. Any personal information collected will be used for the sole purpose of handling inquiries or requests related to the purchase, repair or replacement of Olasonic products. Information may be shared, as necessary, with designers, manufacturers or retailers of Olasonic products for the purpose of verifying purchase histories, investigating the cause of product defects or improving the quality of Olasonic products and related customer service.